Spare parts where and when you need them
Grundfos has defined service parts by product, making sure critical spare parts are always in stock and preventing inconvenient and unnecessary downtime for our customers. Full documentation of our spare parts is available from WebCAPS, part of the substantial range of online services offered on our website.
Grundfos will ensure that needs and expectations follow hand-in-hand for the supply of spare parts, depending on your pumping system, the critical nature of your installation, or the level of customisation of your pumps.
Grundfos normally provides a ten-year availability guarantee on all spare parts and also gives you access to services such as online spare part ordering and support, a full range of specially designed service kits, inventory management services, lists of recommended spare parts, and more.
24/7 logistics and delivery
At Grundfos, we support our spare parts services with an efficient, global setup to ensure smooth, rapid response and delivery. With a strong logistics system, service parts can be included as part of a Service Agreement or be ordered directly from Grundfos.
However, if the reliability of your installation is critical or your pumps are customised, Grundfos will offer you the chance to purchase your own stock of recommended spare parts at the initial point of sale.