Grundfos Go Guarantee – Registering

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STEP BY STEP GUIDE FOR REGISTERING FOR THE GRUNDFOS GO GUARANTEE

The Grundfos pump should be installed as recommended.

  • Open the Grundfos GO Remote app on your smartphone and connect via Bluetooth.
  • Establish a connection between Go Remote and the pump.
  • Start the integrated report wizard to document the pump settings.
  • Assign a unique title that you can use to assign to the pump.
  • Add photos of the system to your report. To do this, click on the camera icon and allow the app to access the camera on your smartphone.The Grundfos GO Report is automatically created as a PDF file and saved in the app.
  • Send the GO report to go.uk@grundfos.com to register your pump for the Grundfos GO Guarantee.
  • The claim will be checked by Grundfos and then confirmed by email. From that point, this pump is guaranteed for a full five years.

In some cases, during the registration process for the Grundfos GO Guarantee, not all the required data is submitted on the GO report.

If this happens, you will receive a request by email to take photos of the pump name plate(s) and the motor and, if applicable, the system and send them to Grundfos.