FAQ

I WANT TO SIGN UP TO WIN & EARN

In order to access Win & Earn you need a validated Grundfos-account. You get this by creating an account through the Grundfos GO Instal app or any other Grundfos application where you need a Grundfos account.

  • Step 1: Create an account
  • Step 2: Validate submission
  • Step 3: Login to the app or your desktop device

I WANT TO INVITE A COLLEAGUE

If registered as an owner/manager, you can invite your employees. If registered as an employee, you cannot invite your owner/manager or other employees.

  • Owner/manager instructions
    – By selecting “Employees” and by clicking on “Invite employee” you can send an invitation to the programme to your employees.
    – The owner/manager can either enter the email of his employee manually or by clicking on “Open contacts” and inserting the employee’s email.
  • Employee instructions 
    – You need to ask your owner to invite you in order to earn points for your company.

I WANT TO ADD A PRODUCT

You register a product by clicking on “Add product” either in the menu or in the overview. Use the promotion code from the Win & Earn sticker and press OK. When the registration is accepted you will be presented with the following information:

  • “Thank you. You have received 1 ticket in the draw & xxxx points.”  

I WANT TO KNOW MY AMOUNT OF POINTS

By clicking on “Points overview” you can see your total amount of points.

  • An owner/manager is able to see the total amount of points registered from both the employees and the owner/manager himself.
  • An employee is only able to see the amount of points he has collected himself. However, the employee is not able to use the collected points for gift vouchers.  

I WANT KNOW HOW MANY TICKETS I HAVE IN THE MONTHLY DRAW

By clicking on “Draw” you are able to see how many tickets you have in the monthly draw. The amount of entries will reset every month when a new monthly draw comes into effect.

I WANT TO REDEEM WIN & EARN POINTS

If you want to redeem Win & Earn points click on “Gift vouchers”. Here you are able to redeem your points and convert them to a voucher code for the webshop assigned in your country. Your amount of points decides the value of the voucher code. After redeeming your points you’ll automatically receive an email with the voucher code you can use in the chosen webshop.